ABOUT YOU help section

Do the Black Friday campaigns include all items in the shop?

I have ordered something during an earlier campaign and now the exact item is further reduced in price. Can I somehow benefit from the current campaign reduction?

According to the tracking link my delivery has been "electronically transmitted", but the status is not proceeding after this. When will my order be processed further?

How long does it usually take for the reimbursement to take place?

Is a direct replacement of the returned item possible?

How can I track my order?

Does it cost money to register for an account?

What are coupons?

Where do I find my coupons?

What products can I buy with my coupon?

What happens if I send back my ordered articles?

Which markets can I sell in?

RECALL NOTICE - Which items are affected?

RECALL NOTICE - Which items are affected?