Skip to main content
Free shipping
30 day return policy
Secure payments

How long does it usually take for the reimbursement to take place?

As soon as the return package has arrived and has been examined by us, we'll initiate the reimbursement process within 14 days via the respective payment method.

Was this answer helpful?
Your feedback is very important to us. It helps us improve.
Customer care

Haven't found the answer you're looking for?

Find your answer in just a few clicks or contact us for further support.

Get help

Visit our Self-Service Centre to get quick answers to the most frequently asked questions or to write to us