Skip to main content
Free shipping
30 day return policy
Secure payments

What happens if I send back my ordered articles?

You can, of course, send back items that you don't like. If your order was paid for by a gift card, the amount of the return will be transferred back to your card as soon as your return has been booked.

Unfortunately, it is no longer possible to use the gift card as a regular payment method for orders. However, you can easily redeem the value of your gift card. Please simply follow the link below.

Was this answer helpful?
Your feedback is very important to us. It helps us improve.
Customer care

Haven't found the answer you're looking for?

Find your answer in just a few clicks or contact us for further support.

Get help

Visit our Self-Service Centre to get quick answers to the most frequently asked questions or to write to us