SHOP BY FIT
SHOP BY CATEGORIES
How will I be reimbursed?
You will be refunded through the same payment method you chose for the purchase. In case of a card payment, we will refund the amount to your card account. For payment via PayPal, the refund will be made to your Pay Pal account.
Was this answer helpful?
Your feedback is very important to us. It helps us improve.
Find more answers here
How do I ship a return order?
How long does it usually take for the reimbursement to take place?
Is a direct replacement of the returned item possible?
Your return is not shown on the order overview?
What happens to my returns after I send them back to you?
What can I do if my item has been damaged during the shipping process?
Find more answers here
How do I ship a return order?
How long does it usually take for the reimbursement to take place?
Is a direct replacement of the returned item possible?
Your return is not shown on the order overview?
What happens to my returns after I send them back to you?
What can I do if my item has been damaged during the shipping process?
Customer care
Haven't found the answer you're looking for?
Find your answer in just a few clicks or contact us for further support.
Get help
Visit our Self-Service Centre to get quick answers to the most frequently asked questions or to write to us